I cant find any more ways to ask for my money, I was confirmed the refund was going to be processed and nothing has happeened so far, the last repsond yesterday was that "the parcel was delivered" Yes it was, it was delivered to the wrong address we have agreed to that almost 2 months ago, several times that I contacted yout through your messenger becasue that is the only place you repond, no phone nothing.
YOU ARE CLEARLY STEALING MONEY, and the lack of your respond is just confirming that. I have posted different pictures of al your conversation in google review, and your messenger and still, keeping the money that does not beling to you.
Tell me and do not bring that BS saying you are doign your best because you are not,`you also have your CRM (Zendesk) which clearly shows that you do not have to use it since you gusy never replied.
The update I need is when my money is going to be refunded. I am not asking any other questions.