Siraj I.

Appalling!

After having an amazing experience - I went back to solopress for a larger order, with a view to get work done over £1000 in total.

This time around, they allocated a very junior designer - this designer was unable to get basic things like font size right in English, or the colour of the fonts. Kept asking for a new designer but to no avail- two weeks later, still the same designer and the same exact problems.

Got a call from Emma Young - customer service - told me they will have to charge me for additional work. When I asked what additional work, she could not tell me what they were and further became rude because all the changes I had asked for were correction to their mistakes and lack of attention to detail.

Absolutely appalling - be careful.

LATEST: Got proof back, mistakes that were corrected have been reversed! One step forward, two steps back. For Gods sake, third week now!