Sim T.’s Reviews of Funbikes & more

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Bicycle

“Was like meeting a bunch of car dealers bad ones”

1/18/18

Shocking service! Starts off fine when there selling couldn't do more for, but once sold expect the worst customer service ever and the rudest manger I've ever met... felt like we had been ripped off by a dodgy car dealer.
Nearly ruined my sons birthday with the cheap quads they sell! AVOID AT ALL COSTS

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richard b. – Funbikes Rep Over a year old

Hello,

Our company reviews all our feedback and buyer comments and we actively adjust our customer services policies on a regular basis based on your feedback.

So firstly, please let us thank you for your review and comments. It helps us greatly in improving your experience and our customer services processes.

Unfortunately, we are finding it impossible with many of the review sites to be able to accurately locate a customer account or any history regarding your comments or communications.

We have no confirmed record of any customer experience fitting this review account, nor can we verify your exact identity from just your “user name” in our records. We would very much like to investigate your comments and feedback further and find you a satisfactory solution.

Would you please be kind enough to contact our customer support by phone on 01664 498 641 or at cs@funbikes.co.uk and we will look into your issues immediately.

Best regards

The FunBikes Team