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Simon W.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology

Member since November 2012

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1 Review by Simon

Brought a laptop "As New" off UKLaptops December 2011, which was cheaper than everywhere else.

Arrived with nasty scratches on the lid and so Windows 7 COA, laptop also needed activation, So it went back to be sorted.

Some days later after waiting for parts, the laptop arrived back, again marks on the lid, Windows had expired, Screen was actually wonky on the hinges and also loose around the screen.

So it went back again.

Arrived back in halfway through January, with 2 marks on the screen and still no Windows COA.

Off it goes again...

Arrives back, seems ok this time, please note this is 6th Feb, also received an Indian Windows 7 COA.

September comes, laptops getting too hot... Battery says its reached the end of its usable life? After 8 months?

Off it goes again in October due to other commitments, arrives back with new compound on the CPU, no new battery, however the battery wasn't clipping in correctly, so it went back, with a return saying they should of charged me as they say there was nothing wrong.

Emailed about the battery, answer was " They do wear out. The good news is that on eBay the cost of a new one is
About £20, Sorry we cannot be any further help on this matter "

So I paid for laptop in December, eventually received one I can use in February, after sending it back 4 times at my cost and having to wait 2 months from when I first brought the "As New" laptop and then being told after 8 months that a new battery is £20 on eBay and they cannot send me one as a good will gesture after everything I went through.

I will be staying well clear!

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