thieves who refused to sort out a problem and put the phone down on me, left me stranded and refused a refund. went to thrifty who told me that this is common and they hear it all the time. HIRE FROM THRIFTY, YOU WILL GET YOUR CAR AND NO BULLS@@T
Im a HETAS installer and chimney sweep, I installed on of these stoves and it twisted on first lighting and the bloke on the phone was blaming everyone and everything including me (been installing for 20 years with no problems) I also see these stoves when sweeping and I would say Run away and buy a decent stove!!!