Very disappointed! Placed an order with special delivery. Spoke to team member to make sure they have it in stock ect. Was assured that goods will be sent on spec day. After a week when I asked for update thay said it is not in stock! No one contacted me either... nightmare. Waste of time!
Dear Simon,
We appreciate the feedback you have posted for our store. Your complaint is fair and we are working on the cancellation of your order.
To justify ourselves, I should say that the manufacturing facility has informed us that the item is discontinued when the order was already placed. We have notified you immediately after the message was received.
Please check your inbox as we have contacted you with the compensation offer.
Look forward to your reply Thank you!