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Simon M.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since July 2017

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1 Review by Simon

7/18/17
Update - 9 Aug 2017

After being contacted by Ebuyer Customer Services who listened to my concerns, I have been provided with a full refund.

I am putting my previous experience down as a misunderstanding which has been satisfactorily dealt with in a pleasant and caring manner.

The 3 stars is because this whole episode has cost me 2 lots of postage and inconvenience with no additional compensation to acknowledge this.

I would trade with this company in the future, but with more care.

18 July 2017
Bought a TP-LINK TL-PA7010P KIT AV1000 Gigabit Passthrough Powerline Starter Kit from them.

On delivery, found it didn't work. Went through trouble and expense of returning it for a refund, only to be told they don't accept returns from Business Accounts. They are sending the dam thing back to me apparently! Pointless! FIND A MORE CARING PROVIDER IS MY ADVICE.

Simon Has Earned 2 Votes

Simon M.'s review of Ebuyer earned 2 Very Helpful votes

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