Totally wasted $2.2K and valuable time on SEO rankings that literally went backwards during a damaging 3 month period. I'm not sure if others have had such a negative experience, but mine was a total shambles of client management, very poor performance and commitment level on the part of SEO AGENCY.
When sourcing for an SEO agency, one tip I would give is this:
Ask for testimonials from satisfied customers, if they fail to do this, this is a red flag.
Highly not recommended.