We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Simone P.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Member since October 2019

  • Review

    1

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    7

Review Distribution

1 Review by Simone

Prestigify.com
11/1/19
And also no answer...

I have ordered a set of watercolor paints on the 21st of August and I am still waiting.

Very polite customer services, but until now, I have not received the post tracking code for the product in The Netherlands.

They told me to call a number that no longer exists. They were informed that "my package was waiting for me to pick it up", but the Dutch post office no longer answer phones and only accept inquiries if I have the Dutch tracking number, which has never been supplied. I only have the Chinese number, unknown at this part of the world.

I don't agree that me, the customer, needs to chase an order without any reference number.

I still need to wait 120 more days before I can file a complain with PayPal against them. Hopefully I will receive an answer and will gladly update this post.

S.P.

Simone hasn’t received any votes.

Simone hasn’t received any thanks yous.

Simone doesn’t have any fans yet.

Simone isn’t following anybody yet.