I recently brought Arma 3 from the website, the website says delivery within minutes. After around 1 hour or so i begin thinking " where the hell is my code? ", but decided to be patient and wait. After 6 hours I, i got rather annoted and decided to go to live support however they were Offline, so i emailed them.
Later on in the day which is around 8 hours later, i recieved an email to verify by sending ID and then the ID next to my face, which i done. And after awhile i went to bed, thinking ill get my code tomorrow, WRONG.
So i decided to go to live support which was online, clicked it and there was a Que of 78, i thought it would take 30 minutes to an hour until my turn so i waited, this was at 12, it is currently 7, after 7 hours of waiting I still haven't talked to the damn live support.
At this point i just want a refund, go to a proper site and play £5 or so more, instead of putting up with this nonsense. However based on previous reviews im not sure i will even get my refund and how long i will have to argue with the live support until they give me a refund.