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Simo M.

Contributor Level

Total Points
90

1 Review by Simo

  • Banggood

11/27/16

I have bought a tablet from this scam website and pay for shipping within 7 - 21 days
After 30 back and cehck with suppolt and tell wait 5 days more
Okay after 35 days I request refund and he refund me only 50% of payemnt after 7 days back again to reset of refund and didn't refund anythiing until this day after 48 days of waiting and i can't get my money back until with paypal dispute and i will wait for 21 day
Wich the stupid support want to scam me and told if can close the dispute will refundwich i know in paypal if i close the dispute i can't open it again they tell me trust him
No never trust after this problem

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Katherine L. – Banggood Rep

Dear Simo M,

Sorry for the inconvenience of undelivered package.We have to explain that due to Black Friday and the Spring Festival, the number of people shopping online increased, and it caused the delay.The tablet is expensive, and if customers don`t receive expensive product temporarily, we usually refund half and then let customers wait for another some days and it does not mean we would not refund the rest.If they still don`t get the product, we will refund another 50%. When we arrange the refund, it usually takes 2-3 days to return the money to the paypal account.If customers open the paypal dispute, it will takes much longer even several months. Therefore, before we refund we will ask customers to close the dipute so that they can get their money in time.If you are not content with our service, feel free to send the complaint to complain@banggood.com.

Best regard,
Banggood Team.

Simo Has Earned 10 Votes

Simo M.'s review of Banggood earned 10 Very Helpful votes

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