Silvia V.

I actually ordered a pair of boots from ugg-factorystore.net but it is the same as uggfactoryshop.com and the other (all the same family). They are all FRAUDOLENT. I contacted the Customer service about my order, using the email address provided. I then started exchanging emails with a certain "Lucy Kin", who pretended she had no record of my order, and that I had contacted the wrong Customer service. After this exchange of emails, I tried to login AGAIN into the website to check my order to discover that they had made my login details disappear, that means, no sign of order whatsoever, even though I made the payment, which went through (apparently to a certain Su Yi Tao). I'm going to open a claim with Paypal and see what happens. This is the worst shopping experience I ever had. These websites should be closed altogether! NEVER BUY FROM ANY OF THOSE!