Silvia B.

I was waiting for a delivery from McDougall Right Foods and the tracking # stated that OnTrac had the order delivered yesterday evening at 8:30 PM to our front door which is a flat lie. 3 People were sitting at this time in our living room with view of the front door and three dogs were there, too. My dogs bark at everyone who enters the front yard, In addition, the neighbor's security camera footage showed that nobody approached our front door at the time they claimed delivery. Their driver is a lying piece of $#*! and their customer service sucks. They did not respond when I complained. I have to say, Dr. McDougall's Right Foods were very nice when I called and they will re-ship the order with a different carrier this time. Let's hope we get it next week. I wouldn't have complained if they would have stated that delivery is late because stuff can happen but lying straight at us saying they have delivered is different. Customer Beware and refuse any delivery with this fraudulent delivery service!