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silver p.

  • 2 Reviews
  • 0 Helpful Votes
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Experience: Computers & Technology, Clothing & Fashion

Member since May 2019

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2 Reviews by silver

Excellent service super quick delivery Items as described and high quality. No hesitation to purchase again also hassle free return for one item that I returned.
Absolutely appalling service! Initially, they had taken two
Payments from my direct debit one month, and thereafter they kept on
Increasing the service charges, adding on extra fees, however before we
Chose the contract we were informed that the service charge price would
Be fixed. Therefore we had tried to cancel the contract, but they asked
Us to pay a cancellation fee + VAT which was not mentioned on their
Website or agreement. But before going ahead with the contract, they had
Stated that a 30-day notice for cancellation would suffice. Now they
Keep on sending us invoices, and they state that our service will be
Terminated if the payment is not made, but this doesn't seem to be the
Case. This company is a scam. PLEASE AVOID!

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