Sierra Z.

They used to have this store in Canada near my home, and I found the best-fitting work shirt here. After they left our area I considered for a year ordering online. I didn't want to pay the US conversion and duties.

I finally bit the bullet because I couldn't find a shirt that fit the same and the others were getting ragged.

I placed my order and cringed at the price but I REALLY wanted that shirt. I got my order quite quickly however I was missing items.

I contacted them immediately asking if there was another shipment and they told me no. So I told them that the items were missing and they told me they would ship the missing items right away. Two days later I received an email stating they could not send as they were no longer in stock. And to choose a similar item.

Contacted customer service and they said they could not do this because it was outsife of US. So I asked for a refund for the items as well as duties. They said that the duties would not be refunded and pretty much accused me of lying that I did not received and that they were refunding me out of the goodness of their hearts.

Pretty upset that it took me so long to order and didn't end up receiving the items I so desperately wanted. Got two VERY expensive sweaters, no blouses. Won't be returning to their store.

BUYER BEWARE

I ordered thinking these would be great for Christmas but quickly realized that they wouldn't make it here on time based on other reviews. I emailed 3 times within the first week to cancel with no response. "Stacy" also messaged me on Facebook a few times about ordering more things and when she asks if she can help with anything I get ignored when trying to cancel. What shoddy service.