Sierra P.

I made an account with them and then realized I was really ever going to actually use it and I immediately starting getting their emails for deals and this and that. I found it annoying and when I went to unsubscribe from the emails it takes me to some 404 error page and doesn't let me unsubscribe. So then I went to delete my account, and there is no option to do so on the site. So I looked into it and it turns out you actually have to contact customer support and they have to delete it for you? Already I was annoyed that I couldn't just simply delete it like any other site I've used. So I contact them and ask for my account to be deleted and to be taken off the email list. This was on April 1st. I've since had several email replies from them telling me my account will be deleted within 24hours of my confirmation reply which was on april 2nd, my account is still there, and I'm still getting spammy emails. And they "assured" me that my account was deleted, and it's not. I don't know if I'm emailing with the same person or not but one of the emails told me that they did in fact take me off the list, but that scheduled emails had already gone out right before that and that's why I got that email but I shouldn't get any more after that. I'm still getting them. It feels like a trap, and now I'm extremely frustrated because they won't actually let me leave?!