I ordered a medium because the measurements on their website said that would be my size. When I got it it was too big, so i waited 10 days for a response from them with instructions on how to exchange for a small. I followed the steps and then they copy and pasted my original order confirmation saying that that is the new tracking number (lie). Keep claiming the new one was delivered by showing me the tracking number from my original order (which was delivered 12 days PRIOR to when they "sent" me the new one. They keep ignoring my emails and messages. Most frustrating thing in the world! Complete scam! Was super expensive to begin with! I am a student and cant afford this crap!