Siegfried K.

My order got cancelled by Prettylittlething because of product unavailability, i already paid with Paypal.At my Paypal-Account then was showing 15,6 to little refund. After about 1 month of mail correspondence with customer service (i can't share other customers experiences about customer service ignoring me, they always replied after at limit 1 day and thats the only positive fact about the whole experience) and correspondence with Paypal's resolution center in an opened dispute at my Paypal-Account, where PLT was accusing Paypal and Paypal two times denied my claim, saying that i had to contact the seller directly, i informed PLT that i was going to make a complaint at italian "Polizia postale" which is the italian police for online fraud. Being only a coincidence or not, the next day the missing 15,6 were refunded. I here give two stars because of the fact that the missing money was refunded and to honor the (in my opinion) fast replying customer service. Considering that i had to spend time and time again for about one month proving that either PLT or Paypal made a mistake, 1 star should be the real valutation.