I ordered a quad on the 10th of june and waited fo 5 months being told a pack of lies, damaged quad, container held by customs twice, not enough quads imported, quad not to satisfactory standards... need I go on. After hours of sitting listening to a phone ringing an endless unanswered e-mails, I threw the towel in a demanded a full refund. I was told this would take 5 to 14 days it has now nearly a month and NO MONEY, I have been told it's my banks fault they have done their bit to refund my money, I have no got the fraud squad involve and trading standards. DO NOT BUY ANyTHING FROM THIS COMPANY, DON'T STAND FOR THE LIES... I will keep you posted