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I loved the shoes but I didnt mean to do VIP so I canceled it and a month later they take money out of my account, and now I have to wait 5 to 7 days to get money back they were never supposed to take.
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The subscription is bogus. They charge you $50 a month just to still have to pay the "membership"...
I pay every month and when I used the app and buy some shoes they never arrive or gime my money back
Hello Shyanne,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy