Shweta D.

Made the worst mistake of trying this service. I have been using another similar service since the past 6 years and because these guys have an option to combine the packages I thought of trying this out. I signed up for a trial and got my first order shipped to them. The order was from amazon and came in three packages with a total of 5 items. I select the option to ship these from myus and the shipping charge is showing as $32 (which is more than the other service I have used) but I decide to go ahead. When I land on the checkout page the cost of shipping goes from $32 to $51 and I am surprised obviously. I look at the breakup of costs and it says that they have added $18.51 as a fee for dangerous good, which is really a shock None of the items I have shopped are categorised as dangerous goods with any of the shipment companies or any retailer or even a the airport or even on myus website. Every freight company will have a list of dangerous good and I always take care to read that list before I sign up. I decide to chat with the customer service agent and get connected to someone named Beryl Grace. This person basically tells me that I need to check and be aware of the policy of their service before signing up and and they cannot list all the items on their website and i should be smart enough to know if my items are "dangerous goods" which they are not. I know that because I am shopping this item for the past 6 years from the US and having it shipped every freight company will have a complete list of dangerous goods but not MyUS because otherwise how will they get a chance to add random charges to fool the customers off extra money. How about LISTING THE DANGEROUS GOODS ON YOUR WEBSITE LIKE OTHER COMPANIES