Shurie L.

I've been VIP with Shoedazzle for just over a year now and I love it. I've only bought 3 pairs of shoes but I adore all of them and I really like just having such a good website to get shoes whenever I need to that I know will deliver good product. The prices are so much better than if I go to my local shopping malls, and they always have amazing deals! The shoes themselves (from what I have experienced so far) are amazing quality, the colours are even brighter than pictured, the sizing has been perfect, and I get so many compliments when I wear them (especially the ones pictured). I have not dealt with customer service but I can imagine they'd be good since everything else has been promising. Just keep in mind that if you do want the good deals that come with VIP, you have to go on the site and Skip the Month which my mom and I always remind eachother on the first of the month so it's never been an issue. As far as shipping, it has been so much faster than I expect every time so i'm always happy about that. Over-all I really enjoy shopping on this website and I plan to alot more!

I have very mixed feelings for this website. First of all, if you want genuinely great quality makeup with cute packaging then I highly reccommend it, because the products themselves I love. The customer service, shipping, etc i'm not the biggest fan of. As far as cost of items, some of them are quite expensive but most of the time you're getting what you pay for. The scary part is when you checkout and the amount is already crazy and then you get a notification for how much it charged your card and it's alot more! I know it's because of the exchange rate (being in Canada) and that's perfectly fine but just be aware of that before you go into a panic like I did the first time lol, and shipping takes weeks! What caused me to write this review in general is what just recently happened to me when I ordered some of the new holiday collection. I got on there the second it launched and purchased almost $200 of product. I texted my mom right away and told her I got stuff and she told me that she ordered me the bundle for Christmas. So obviously I felt horrible and straight away emailed the customer service telling them what happened and if I could please cancel my order. They got back to me right away and asked for my order number so I sent it to them. I then spent the rest of the day checking my email every 5 minutes waiting to see if they could do it. After about 4 hours they got back to me and said that it was already in the packing process (bs) and there was nothing they could do. So basically, beware that you can not at all cancel an order once it is placed even if you contact them directly after. I'm upset about it because I know that they probably could have, and i'll still order from them because the makeup is great, but I won't at Christmas time and any other time I will really make sure it's what I want before I click checkout

I bought 8 items from this site. I got a belly chain, pajama set, 2 bikini coverups, and 2 bikinis. I did actually really enjoy one of the bikinis, the pajama set, and one of the cover ups... but there is just way too many bad things to say about this site to really be happy about my purchase. First of all my belly chain broke just from casually moving it around to look at it. The other bikini looked nothing like pictured, it was awful. And they gave me a completely wrong item! I ordered a pink wrap dress and they gave me a blue paisley patterned slip dress! After paying over $100 just in taxes and duties to Canada, there is no way im going to even try to exchange or refund a single thing. So upset after spending so much on the items and to get it here. I will never buy from this site again.