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Shufang D.

Contributor Level

Total Points
87

1 Review by Shufang

  • Saks Off 5th

3/11/20

I bought a pair of pants, but it has a factory defect, a hole in it (see attached photo). I contacted customer service multiple times and asked for a refund. Eventually, after weeks of back and forth, my request was declined, with all kinds of excuses that you cannot even think of.

Shufang Has Earned 7 Votes

Shufang D.'s review of Saks Off 5th earned 7 Very Helpful votes

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