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I ordered "Menico Men Hand Stitching Zipper Slip-ons Leather Shoes". I was very much attracted by the picture in their website but on receiving the actual product I am very upset.The quality of sole is poor, The product does not meet basic quality standards. Although the company offers a 30 day return policy the product is not worth shipping back for a refund or replacement! Never again...
Shriram N.'s review of NewChic earned 5 Very Helpful votes
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Dear SHRIRAM N.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced. Our goal is to hope that every customer can buy a satisfactory product. If the product you have received does not meet the information on the product page, or the item has any quality problems, please contact the after-sale customer service to describe the problem at https://www.newchic.com/Contact-Us-hc10.html
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
Customer Service response time: Within 24 hours.
We will offer you a reasonable solution. Thanks in advance.
Best regards,
Newchic team