Shounak B.

Second time the most horrible experience in online shopping (first time was also snapdeal). The delivery boy gaurav phone no. *******636 given as per snapdeal has not even came once to deliver the item but it shows 3 failed attempts already... I needed the book consumer behaviour for my group project but because of the delivery boy I have suffered alot. I called the delivery boy atleast 40 to 50 times since 23rd Aug 2017 but he did not pick my call even once I called him on the other no. Also but no response... I even called him on whatsapp also... the customer service does not even have the option of talking to the operator for any complaint... I sent a complaint on the feedback also but I didn't get a proper response. Now I cancelled the order and reordered it the price of the book became rs. 662(free delivery) to rs. 735 (including delivery charges)... really disappointed n disgusted with sd... now I'm never goina order on sd, after 2 bad experiences