Shop a.

One word to describe asos will be (Terrible).

Shopped here since 2002. Been a super loyal customer I make regular purchases for myself, family and friends so I DO keep most of those orders (my card statement is proof of that) I spend a lot.

But Lately they've been sending a lot of damaged goods without checking them I've even had things missing from the order with parcels arriving open which I always make note when returning those orders as to reason why I am returning it and contact live chat.

Anyway now.

They have Blocked my account even with active orders so I went onto live chat to see what's going on and I'm being told it's due to security reasons! Without actually telling me what those security reasons are.

Breach of GDPR playing with customers sensitive data and not notifying the customer of any reasons as to why they have been blocked.

Asos do not look at the long term history only recent so if you make a couple of returns in a row even if you spend hundreds they will just block you. Disgusting company got rich off loyal customers like myself and then go and show thanks in this way.

Furthermore seems they pay trust pilot a lot of money to keep negative reviews removed. I have provided multiple proof of my review yet no response from trust pilot team they keep removing it. Fake platform do not trust the reviews on there.

I cannot wait for the day Asos go into administration and fyi that wont be long as they are reporting huge losses after the way they have been treating customers it's no wonder. So be careful it can be extremely difficult getting your money back if this happens unless you use a credit card and make a chargeback claim.

Good riddance ASOS I'll take my money elsewhere plenty of better stores online these days.

Tip for consumers:
Advise not to shop here because incase you need to return anything they will end up blocking your account with no refund.'infact many have had missing orders and have been declined a refund even when asos did not deliver. Trust pilot reviews are fake and asos pay the platform.

One word to describe asos will be (Terrible).

Shopped here since 2002. Been a super loyal customer I make regular purchases for myself, family and friends so I DO keep most of those orders (my card statement is proof of that) I spend a lot.

But Lately they've been sending a lot of damaged goods without checking them I've even had things missing from the order with parcels arriving open which I always make note when returning those orders as to reason why I am returning it and contact live chat.

Anyway now.

They have Blocked my account so I went onto live chat to see what's going on and I'm being told it's due to security reasons! Without actually telling me what those security reasons are.

Breach of GDPR playing with customers sensitive data and not notifying the customer of any reasons as to why they have been blocked.

Asos do not look at the long term history only recent so if you make a couple of returns in a row even if you spend hundreds they will just block you. Disgusting company got rich off loyal customers like myself and then go and show thanks in this way.

Furthermore seems they pay trst pilot a lot of money to keep negative reviews removed. I have provided multiple proof of my review yet no response from trust pilot team they keep removing it. Fake platform do not trust the reviews on there.

I cannot wait for the day Asos go into administration and fyi that wont be long as they are reporting huge losses after the way they have been treating customers it's no wonder. Good riddance I'll take my money elsewhere plenty of better stores online these days.

First time ordered my lehenga and some jewellery from here they were wonderful from start to finish. Diya talked me through my measurements which I made a few errors on so they don't just stitch to anything if its not correct they get in touch.

My order arrived and the lehenga was so stunning the image online did not do it justice. The fitting was perfect as well. My bridal necklace set and separate earrings was also very beautiful such delicate pieces.

I will order again from here.

Not only does it take over a week to receive goods with no option for express shipping they have Absolutely terrible customer service who are rude when replying to emails and they do not refund you on time even after two weeks of received the return back.

Telling you that the returns are shipped back to Netherlands center for their approval when you have ordered and shipped back to their uk center.

Worst thing is they dont even care just look at the number of bad reviews they have here and they dont care to even reply. Its not long before this company goes bust. This kind of attitude with customers and trying to hold onto their money for as long as you can will not get you far.

I would advise to shop elsewhere this is not a trusted company when it comes to refunds. They will try to do whatever possible to keep your money.

If you buy with a credit card make a chargeback claim so it goes against them. Companies like this that make me sick especially when they patronise you with their email replies.

This is my favourite online lingerie and nightwear store the loungewear is also very stylish and the quality is very good. I love it.

Beautiful stylish and great quality fashion clothing. Will buy again and recommend to all my friends and family.

Even if you pay for a years next day delivery they do not have it activated on your account for auto use! So unless you manually remember to select the next day option each time at check out they will automatically use standard delivery method so your one year premium delivery is really quite useless.

Clothing is also not of good quality. Prefer to shop Revol