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Shonda P.

  • 1 Review
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since March 2020

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1 Review by Shonda

I ordered something in February. I got an email saying it was shipped on March 4th. The tracking information still shows that the shipping information was "sent to FedEx" but the package hasn't moved! Today is March 14th! I tried to contact customer service but get a robot chat. There is no phone number. I just kept getting a message saying it was shipped on March 5th. Then I got a response blaming the Coronavirus for the delay... Which was NOT an issue on March 5th! Ridiculous!!
rosegal r. – Rosegal Rep
Dear Shonda,
Thank you for your review.
We are sorry things have taken longer than expected.
According to the shipping website your package has been delivered.
Our team has sent you a message in the ticket.
Could you please kindly reply us?
We look forward to hearing from you.
Best regards
ROSEGAL Customer Service

Shonda Has Earned 9 Votes

Shonda P.'s review of Rosegal earned 9 Very Helpful votes

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