I ordered something in February. I got an email saying it was shipped on March 4th. The tracking information still shows that the shipping information was "sent to FedEx" but the package hasn't moved! Today is March 14th! I tried to contact customer service but get a robot chat. There is no phone number. I just kept getting a message saying it was shipped on March 5th. Then I got a response blaming the Coronavirus for the delay... Which was NOT an issue on March 5th! Ridiculous!!