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Shirley T.

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Experience: Reference

Member since March 2019

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1 Review by Shirley

I booked a flight through their online service and put in the day of 02/27/19. Paid for the flight and got my confirmation. When I get to the airport I had no ticket for that date but for 03/27/19 which is not what I entered. So I contacted them and explained the situation to them and I was told there was nothing that could do and that I had to cancel that ticket and be charged $75 cancellation fee and then purchase another ticket. I paid $112 for that ticket but when they transferred me over to sales the ticket was almost $400. I ended up having to go through a different agency to get a reasonable ticket price because no way was I paying that kind of money for another ticket when it was there fault to begin with. I will never ever book through them again. They took my money immediately and now I have to pay $75 to get my money back in 10 days. They are crap....

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