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Shirley M.

Contributor Level

Total Points
83

1 Review by Shirley

  • Southtree

4/24/19

Actually I am disappointed. I took the extra 3 reels of Super 8 reels I had to Wal-Mart (Yesvideo) (because you only had specific amounts I could get so I did the 24 but had 27 reels). They only charged me 33.03 for all 3 charging by the feet actually transferred not the number of reels and not only did I get the film on a DVD at no extra charge, 33.03 was total for everthing) but the included dozens of snapshots from the movies, also printed some on the DVD case and 3 choices where music was a background if I want to use them, then a week later the even sent me access to online viewing of photos & quality was just as good. I ordered from Southtree during the half off deal and paid 229.95 for 24 reels and only received them on a thumb drive and would've had to pay 40.00 more if I wanted a DVD, Yesvideo didn't charge extra for the first DVD & I could've gotten additional medias for less than 10.00 and also am able as with Southtree able to make my own copies. I know where I will go in the future and it will be "YESVIDEO" I would've saved money & gotten more for my money also. If I hadn't gotten the before Christmas half price offer it would've cost me over 400.00 and you wanted to charge an additional 45.00 for the 3 extra reels without all the extras Yessvideo included that I only paid 33.03 for. Very disappointed!

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Jessica C. – Southtree Rep

Hi Shirley! We hate to hear you were not happy with the service. It does sound like the transfer itself was great but, you weren't happy about the price. I do understand the need to be cost effective and that's why we run many specials on our services as we want every customer to get a great deal! We advertise on Groupon, Morning Save, Amazon, Zulily, among many many other companies who offer our services. However, we do not price match or price compete. The product we provide and the very attentive hands-on care is meaningful to our customers and our pricing reflects those values as a name you can trust.

Shirley Has Earned 3 Votes

Shirley M.'s review of Southtree earned 3 Very Helpful votes

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