Shirley K.

I purchased a Silverline filing cabinet. It seemed ok at first, drawers opened and closed. After 1 week, drawers wouldn't open with all my medical patient notes inside. Took them 3 days to tell me how I could get into it. They sent engineer out who examined the filing cabinet carefully and he confirmed that it had been dropped. They wouldn't return it as it wasn't within 3 days and they said I couldn't prove that it wasn't me who dropped it! They fob you off with manufacturers T's & C's and take no responsiblilty themselves even though the contract is with them. I sent it back but they charged me £70 to do this and the original cost was £156. Will never purchase from them again.