shirin G.

After I wrote a review for how the free shipping are scam, Samantha, ask me to contact her directly, I replay to her through this site, and she didn't respond, but then I replay to her by my own email address and she asked me how she can help?
Then, I explained and asked to refund my money. She wrote back they will do that and refund my membership and what they charged me.
I checked my account today, I thought they only charge me $17and some cents, but I was wrong and they refund me all the money they charge me. $53.14. It means they charge me 3 member ship of $16.86 US, and $2.58.

I think write a review was right thing to do, thank you.
You need to asked them and they customer service listen

I bought a wedding gown from jjhouse custom size, I asked customer service trough chat, and asked them I need it less that two weeks.
The price was les that $300, and it delivered on time, the only thing I didn't know I had to pay $100 duty tax. But when I had the dress it was better than picture, tall crystal and hand work was beat, and fit perfectly, the quality was so good it was same as the highest boutique in the city, so I didn't mind for paying tax duty.
Thank you jjhouse to create one of the best night in my life.
Since then I shopped a few other stuff and they was good.
I totally recommended

Thank you to Fabio and great customer service, I was totally disappointed from light in the box finally one of the supervisors "Fabio" contact with me after I upload my review in Sitejabber.
Fabio try to help me and after long back and forth email they offer me to option buy the dress for $110, or return and the refund the full money. So I return the dress by tractable Canada post to China.
After they did the quality check they agreed to pay me back full amount of $519.65, they
Add to my credit cashable.
I try to cash it but patently the synergy source from LightInTheBox couldn't redound to my visa, so Fabio asked me to open PayPal account to transfer the money, but I didn't have PayPal account and I didn't want to open an account. So I called my visa and they transfer me to security and fraud department, so I mentioned to them does any thing prevent to refund money to my visa, they said no they never stop to refund money directly to visa, and I shouldn't open any other account to transfer redound, as well they mentioned that they will take care of the cyber source if they don't redound on my visa by 2 of August.
So I respond to Fabio and explain that to him and he followed up with them, and I got full redound amount to my Visa.
Thank you Fabio for such a great customer service. I definitely do more shopping with them, but I don't think I do buy any dress or close but for sure other stuff special shows.

Hello,
I try to order west trainer when I got the confirmation I find out the order is wrong, and instead of one there is two item and wrong sizes, I send (Ben) the sales customer service an email and explain that the order is wrong and please correct it and refund the extra money. After waiting almost a month I got my order and I was exited,
When I open the package it was wrong size and damage, I send them a picture and and the the size which was wrong, and they didn't respond, then I wrote them back that I didn't have good experience this shopping site and I need my money back, then they didn't answer so I send my 2nd email and change a subject to follow up my order. Then ben suggest to return the damaged product and the replace it. The replace will be wrong size and that was hassle, but I agreed to send the product back and ask them to confirm they will return my money. They ignore again
No one deserve to deal with these scam websites

I bought from Wayfair lots of stuff and they are deliver on time, free, no tax duty, I will include my order, I bought y'all cabinet for my bathroom, and it was damaged, I took a photo and send an email in 24 hours they respond, and the customer service representative said that they stand by they product and what they can do for me, they give me two options.
First: I hold on to what they sent or donated, then they will send me another one free of charge.
Second: I hold on to the product or donated it and they send me full redound.
I asked them I don't want refund and I want they send me replacement.
They sent the second one and the boxed was damaged. Again I took photos and send them and this time they to me do what ever I want with it, and they will refund not as a credit total redound on my visa.
I recommend to everyone to do shopping with them. Attached are most of my order from Wayfair.

Last time I bought two new product that customer service suggested to me and it cost me over $80.00, it took me while to start using them. When I used them for the first time after 5 minutes the powder turn to the white plaster, so I when back and explain that to the customer service and they told me it was a wrong product, and then they suggest another one which was way lower in price and gives me my full redound and I bought the new one.
Not all of the customer service are knowledgeable but they have a great return policy.

Since 2001 I was customer of Canada computer, I bought all my computer since I moved from Mac to PC from Canada computer.
I love to have customized computer cause I can get what exactly I need, they are such high tech and not only they price is better than other places but also, they have lots of variety and options of brands and products.
Thank you Canada computer to give us an option to have what exactly we need, of course they have computers that already been setup for the normal use.