Shireen S.

I regret ever penny I have spent on them, they truly are the worst. First of all twice I ended up paying double for the shipping cost after an error in THEIR payment system and they wouldn't reimburse me, even after multiple attempts at contacting them. Once I had items stolen from my package, so it arrived with only half of what I ordered, and surprise surprise they never reimbursed me. Also recently I made an order that was worth $60, they decided to price it as $225 and would not change it, even after I sent them multiple images of the invoice in addition to an email from the seller stating the price of the item. This of course lead to it getting stuck at customs, for over 2 weeks, once the appraisal came out they claimed that it will be 20JDs for customs and 5 JDs service charge, I decided to accept the amount since it wasn't that much and asked them to release it for me. I now find out that they are attempting to charge me 113 JDs as custom charge. The most ridiculous company I have ever dealt with and they have the worst customer service ever. I highly recommend you avoid them if possible.