Ordered 12 different perfumes from Fragrance City New York on the 3rd of October 2012, paid by PayPal.
I have sent numerous emails from their site asking when they had sent my purchases, to date I have still to receive a reply.
When I log into my account it shows order as processing. I looked up my paypal account and found a different email to the one on their site and sent another email to that address 6 days ago but still no reply.
I would say I can kiss my money goodbye, will go back to fragrancex as they always reply to any emails I have sent, and I have always received my purchases or refunds.