Shireen A.

I've been going to Costco for 6 years now always a pleasure but today was terrible i the cashier was so rude and impolite her name is NICOLE my husband asked her twice how much is the cereal? She said it's right there, then she said it's that much because you got 3 after that I had 2 items that are separate and I wanted tax exempt on them she called for the soup to clear it which I totally understand and know that is the rule there instead of waiting a minute she went and got the next person in line my husband told her I'm first and u have to wait and do my things first she said NO my husband then again told her we've been coming here for 6 years and never did the cashier take the person after us they would wait that minute until the soup comes and clears everything she then said I NEVER SEEN U GUYS HERE BEFORE well that's not our problem we told her after that the soup came and 2 other staff members also came and we explained the problem they said we are sorry and we were so mad so my husband told them I don't want anything and give me my money back and I'm going to cut up my member card and never come back so they started talking to us and apologizing and trying to fix it we told them that the cashier didn't like us to begin with we asked a question and she never answered them she left us and toke the next person in line she was offensive is it because we are Muslim and I wear a hijab, that's not the way u treat people, that cashier is the most rude and horrible person and is making COSTCO look very bad. I will never do business there again. Just one other thing the 3 staff that were helping take care of the problem were very very polite and helpful they made it a little better at least.