The delivery date for my item = jan 4 - jan 9 (2017) still i have no yet recieved my item already payed for it via hellopay... this item is supposed to be a birthday gift for my niece! I will be requesting a refund if order #******* is not delivered within january 11 else i will file a parallel complaint at dti for fake advertisement/ scam... i already have the cache and screenshot for evidence... since no one is replying at your helpdesk, even your customer hotline is dropping calls on me. Lets see what you are made of... after this
Hi Shiks S., upon checking on our system, it is currently on process. By the way, can you please confirm if you are aware that this is imported item? If not, please be advised that it is imported and will be shipped from abroad and our standard delivery time frame may take within 20-30 calendar days. You can read more about Shipping at http://goo.gl/RoRVij. Thank you.