Shiji J.

My husband had a chipped tooth that we wanted looked at. Our first visit, they looked at it and cleaned his teeth (if you want to call it that). A little later we get the bill and low and behold, they've charged us for x-rays! We're both in the medical field and know how x-rays work so we knew x-rays were never done! We called them and our insurance company. When I called Northeastern they kept insisting that x-rays were done. The guy on the phone was very rude! So we went there and the office was closed! So I called again and they said they were at their overbrook office that day. But on their answering service it said the office was open! So we went there the next day and asked for a copy of these "x-rays", the guy said the machine was down and to try again in a couple of hours. We went back and he says there was a mistake and x-rays were never done! Surprise, surprise! We had another appointment scheduled with them in the meantime. We got there 5 minutes after our scheduled time and the office was closed! When I called from outside their office, they tell me the doctor left early that day! No common courtesy at all, I rushed home from work so we could make it to this appointment and this is how we were treated! This is the worst place ever! We went to academy dental and got everything done there hassle free! Please don't waste your time or your money at this place!