Thanks for your reviews. This is Echo from Dresslink Customer Care Center,
I'm terrible sorry for all inconvenience,
In fact, Express shipping way like DHL, fedex, EMS could ship the items in one parcel
For China post, the order will be sent separately if the package is above 2 kilograms.
Would you pls contact us via sales@dresslink.com and provide me your order number to make investigation about the package and give a better solution for you, do not worry, in case the package really lost on the way, we can make full refund back, so sorry to bring the bad experience of shopping, we will improve and do it better.
Or if you have any other ideas, please feel free to let me know by emails, thanks. And I await your reply.
Yours Sincerely,
Echo
Customer Service Department
Thanks for your reviews. This is Echo from Dresslink Customer Care Center,
I'm terrible sorry for all inconvenience,
In fact, Express shipping way like DHL, fedex, EMS could ship the items in one parcel
For China post, the order will be sent separately if the package is above 2 kilograms.
Would you pls contact us via sales@dresslink.com and provide me your order number to make investigation about the package and give a better solution for you, do not worry, in case the package really lost on the way, we can make full refund back, so sorry to bring the bad experience of shopping, we will improve and do it better.
Or if you have any other ideas, please feel free to let me know by emails, thanks. And I await your reply.
Yours Sincerely,
Echo
Customer Service Department