I ordered almost $150 worth of puzzles on 11/3/16. I have yet to receive these puzzles even though my check was cashed on 11/10/16. Followup by me shows that the tracking number given by Spilsbury for the FedEx delivery was unknown to FedEx. I have written 2 complaints to this company via E-mail asking either for a refund of my money or immediate shipment of the puzzles. As of yet, NOTHING. I strongly suggest that no one do business with this company. A GREAT BIG HEADACHE