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Sherry Z.

Contributor Level

Total Points
81

1 Review by Sherry

  • Wanelo

6/23/16

We have a store on wanelo and it just stopped paying us from May. We fulfilled the orders and customesr even reviewed them on the app and we still don't get our money! No support no phone number to call! What is going on?

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Monica A. – Wanelo Rep

Hi Sherry! I am sorry to hear you have not received any payment yet. There are several factors that may affect the transfer of funds from Wanelo to our merchants. Since you confirmed that the item has been fulfilled and the customers received them, the delay of your payment could be because of some rare reasons. Please send us a private message with your store's domain name so I can have one of our specialists check this for you right away!

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