First, I hope I can take this review down. It depends on BeddingInn. I ordered a duvet that comes with two pillow cases and a sheet. I have asked numerous times to include two shams. Even paid for them. They have yet to acknowledge receipt of the request or payment three days ago. I keep writing and waiting. Each time I get a reply, it says "Thank you for your concern for our website," but they don't give the answer to the question. Come on, BeddingInn, communicate.