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Sherry R.

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1 Review by Sherry

The RealReal

  • The RealReal

“Condition descriptions aren't always accurate”
3/19/20

Watch out for the condition of items because they can be wrong sometimes. This is a problem when an item is not returnable. I ordered a shirt in excellent condition, but it was clearly worn and washed, and it had the name Emily written in marker on the tag. The RealReal customer service got back to me, and helped to resolve the issue. So, if you do happen to have any issues, reach out to customer service and they will assist you!

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