My husband purchased a parking pass from you late in the day on Friday, November 17th. We attended a Penn State football game. After we arrived at our designated parking lot, we were told quite rudely told this pass is no good. We showed the "supervisor" at the lot that we had a barcode. Once we made arrangements to get the pass printed, he then said they will NOT accept it. That pass cost $200+!
Seriously, how were we able to purchase a bogus pass from your company? Is this a scam? Needless to say, we were extremely livid and will NEVER use your services again. I will tell everyone how horrible your customer service is.
Your phone number is out of service. Your corporate phone # is always busy. And you have NOT responded to my husband's email.
Hello Sherry. We apologize for any inconvenience regarding your order. We do not offer free returns when using our pre-paid return label. However, as a courtesy on this return, we have issued a refund for your return fees. Please allow 2-7 business days for the refund to post back to your original form of payment. Sincerely, Karmen