We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
160

2 Reviews by Sherry

6/14/21

I am extremely upset about my customer service from Best Buy's delivery service. No one has even bothered to follow up the first time they failed to do my delivery of my range. Then I found out they falsified records stating the driver was at the property but the note was entered 15 minutes before his arrival? I have spent my day sitting at my rental property because NO ONE confirmed a delivery and supervisors are too busy to call me back. The corporate office is a joke. They gave me an attitude when I asked for the Escalation Department. I will shred my Best Buy credit card and NEVER use them for another delivery again. This is disgusting and no one at this company even cares they wasted my time-an entire day and caused me unnecessary stress. Do NOT use this company -you will not be happy.

26.3K Views
1/26/21

I ordered several items costing well over $100 for Christmas presents. One of the items did not fit so I returned it. I expected a full refund but was informed that I received a $2 refund instead. This is BS! I will NEVER use this site again. Buyer beware if you need to return something to this company.

Tip for consumers:
Make sure you do NOT want a refund. You will not receive all of your money back. I only received 10% of my money back.

Products used:
Jersey and ornament

Service
Value
Shipping
Returns
Quality
erinf11
Chastity S. – Fanatics Rep

Hello Sherry. We apologize for any inconvenience regarding your order. We do not offer free returns when using our pre-paid return label. However, as a courtesy on this return, we have issued a refund for your return fees. Please allow 2-7 business days for the refund to post back to your original form of payment. Sincerely, Karmen

Sherry hasn’t received any votes.

Sherry hasn’t received any thanks yous.

Sherry doesn’t have any fans yet.

Sherry isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

anilm36
Anil M. reviewed Best Buy
7/24/21

Bought a camera. My trip got cancelled. I went to return but surprised to know the store is...

victorv216
7/14/21

Best Buy got me Hacked. First, let me start by saying that Best Buy never posted my negative...