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Sherry M.

1
Level 1 Contributor
Pennsylvania

Contributor Level

Total Points
243

3 Reviews by Sherry

  • SeatGeek

11/21/23
Verified purchase

My husband purchased a parking pass from you late in the day on Friday, November 17th. We attended a Penn State football game. After we arrived at our designated parking lot, we were told quite rudely told this pass is no good. We showed the "supervisor" at the lot that we had a barcode. Once we made arrangements to get the pass printed, he then said they will NOT accept it. That pass cost $200+!

Seriously, how were we able to purchase a bogus pass from your company? Is this a scam? Needless to say, we were extremely livid and will NEVER use your services again. I will tell everyone how horrible your customer service is.

Your phone number is out of service. Your corporate phone # is always busy. And you have NOT responded to my husband's email.

Tip for consumers:
If Seatgeek is reputable, why wouldn’t they contact us back to resolve this issue?

Products used:
Parking pass

Service
Value
Returns
Quality
  • Best Buy

6/14/21

I am extremely upset about my customer service from Best Buy's delivery service. No one has even bothered to follow up the first time they failed to do my delivery of my range. Then I found out they falsified records stating the driver was at the property but the note was entered 15 minutes before his arrival? I have spent my day sitting at my rental property because NO ONE confirmed a delivery and supervisors are too busy to call me back. The corporate office is a joke. They gave me an attitude when I asked for the Escalation Department. I will shred my Best Buy credit card and NEVER use them for another delivery again. This is disgusting and no one at this company even cares they wasted my time-an entire day and caused me unnecessary stress. Do NOT use this company -you will not be happy.

  • Fanatics

1/26/21

I ordered several items costing well over $100 for Christmas presents. One of the items did not fit so I returned it. I expected a full refund but was informed that I received a $2 refund instead. This is BS! I will NEVER use this site again. Buyer beware if you need to return something to this company.

Tip for consumers:
Make sure you do NOT want a refund. You will not receive all of your money back. I only received 10% of my money back.

Products used:
Jersey and ornament

Service
Value
Shipping
Returns
Quality
Thumbnail of user erinf11
Nigel P. – Fanatics Rep

Hello Sherry. We apologize for any inconvenience regarding your order. We do not offer free returns when using our pre-paid return label. However, as a courtesy on this return, we have issued a refund for your return fees. Please allow 2-7 business days for the refund to post back to your original form of payment. Sincerely, Karmen

Sherry Has Earned 3 Votes

Sherry M.'s review of SeatGeek earned 3 Very Helpful votes

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