I give this company a 0. I lost the phone over a month ago called to cancel. I was told no I can not cancel I had to buy another phone. The phone is not being used and according to what they say to keep service active make a call once a month or text messages. Well seeing I no longer have the phone I don't. So they found a way to have the system make an outbound call with the phone number to keep the service active. I have sent several emails to cancel and Every phone I call from the system say the number is in the system. Then try to transfer you to renew tye service and not speak to an agent. Regret ever dealing with this company.
We're so sorry for the issues you have experienced with our service. Our Customer Support team has reached out to you personally in order to resolve this for you.