Sherry D.

Wanted to buy a real hair wig that looks like my own hair. I found one on the Howigs online page. It was just what I wanted. It was the right color and style like my real hair, or at least the photo on that page looked like that. I was frustrated and disgusted with the lousy, ugly wig they sent to me. Wrong style, color and cheaply made. The top is thin and has odd black hairs running through it. It looks NOTHING like the wig they had the photo on the webpage. When I asked for a refund they asked me to pay another $60.00 and send back the wig. I said no, it not what I ordered or can use. We went back and forth too many times to count. I finally copied all of the emails and the photos and sent them to the fraud complaint department of my Credit Card company. The Credit Card refunded my money. Now Howigs is hounding me to pay to send that ugly wig back. I told them if they want this cheap wig back they can send a pre-paid shipping label. They refused. They want me to pay $22.00 to send it back. No way! They tried to cheat me and I will not be out a dime for the rotten company. The wig is so gross. I am sure they would send it to another unsuspecting customer thinking they are getting a beautiful wig when they are not. BEWARE!