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Ashtyn (*******) needs to be comended, promoted, recorded in Guinness records in breaking the sound barrier with her customer service! Her efficiency and professionalism shocked me to my core!
Tip for consumers:
It's rare these days to find an entity- business or person or etc. - that you can trust, that has ethics you can count on, believe in, and support.
Spokeo is exactly that.
I am proud to be affiliated with them and will confidently do business with them for many many years to come
They emailed me multiple times, and after several weeks actually did refund my bank account where the money's had been withdrawn from. Still need a starter over almost 2 months later, plus I'm minus my return cost for shipping the wrong parts they sent to start with, am still left without my vehicle and feeling bruised, poorer, and transportationless.
I ordered a starter and was shipped a starter, but the wrong one, they said that I ordered the wrong one and told me to order the only other one listed and return the incorrect one. I ordered the other one and it was an even worse fit than the 1st. When I emailed them again, they gave me an RMA# and asked for the tracking number of the package I'd mailed to them which contained both starters in perfect condition and in the original packing, and they promised a refund, in full, on both.
They LIED.
Instead of the refund they'd "guaranteed", I got an email saying their account was frozen and to start a "PayPal case", which has nothing to do with this.
They are a RIPOFF and need to be shut DOWN.
Sherry Attaway of
Sherakee Classics
Tip for consumers:
STAY AWAY
Products used:
I ordered 2 starters, and received 2 wrong starters
Sherry A.'s review of HexAutoParts earned a Very Helpful vote
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Hello there, Sherry:
Thank you for the kind words and the 5-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care Agent, Ashtyn, was able to assist you completely with your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care