I was very optimistic about my first order and received it very timely. I have since placed additional orders in which I have had returns in each one. They have ridiculous charges for returns if it brings your total under $100. I put items from 2 orders into one box for the return, the total of the return was $105.00; they charged me $32.96 for the return. The items I returned were definitely not worth the money; and really not worth the additional $32.96 to return! Pants run large, tops run small and boots are ridiculous, it you have average size calves you cannot get them zipped, if you have wide calves don't even bother. Hope this saves someone some hard earned $$$$