Wow! I thought I loved this store until I had a problem with a coat I purchased (Loved the coat!). This company needs to focus on customer service. After a bad experience on the phone in one store I called another store
Examples -phone rings 20 times at 10:30AM
Finally they pick up say they can't help and hang up on you. Call back as for mgr they hang up again KIng of Prussia location
Call another store -they tell you to call customer service. Ask for a district leader
And told we don't have one
Call CS they direct you to call the store! What a joke.
Great clothing and stores staffed with associates with no skill set for customer service