Sherri B.

Since the day I signed on with DraftKing I haven't received my bonus rewards, it has been a on going regal pain dealing with DraftKing customer support. They are rude, never get to the point of the issue and just brush you off with a stupid response that has nothing to do with the issue. The have these contest the advertise for customers opt in. The more you spend the higher up the ranks you receive. They send emails saying you have made it up the rinks and say you won this amount of free chips but they never really receive what they say you won. It's false advertising. I have tried explaining multiple times to DraftKings customer service, I have sent pics of the emails saying I won, All that customer service did because I tried to get what I earned and rewarded from there emails stating I have. There answer is I all ready played. Just because I tried to explain numerous times and spent observed amount of time trying to only get back my rewards. DraftKing started to send me distasteful emails and even had the nerve to cancel my account till I had to explain I wasnt addicted to gambling. Just because I want my rewards. DraftKing is the only casino who doesn't give bonus after ech deposit. They only hold these games they offer weekly. Worst part you have ti deposit about $2500 just to get $100 in rewards. Don't be a fool as I was and opt in on DraftKing promotions. They are rigged. And false advertising..