Sherree B.’s Reviews of RoseWholesale & more

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6/17/18

Scam do not order from rose wholesale. I ordered 3 bathing suits, FedEx would not leave the package at my front door without a signature due to it being an international package. Contacted Rose wholesale and they said they would reship it to the location I'm at When FedEx shipped it back to them. They had FedEx to destroy the package I received no reimbursement just lost my money. Customer service with rose wholesale is the worst I've ever seen rude when I asked to speak to a supervisor they hung up on mI will never order from them again and would advise anybody else to either. I feel like I have been robbed.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Sherree B,

Thank you for raising this issue.
We apologize for this case.

All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.

All the shipping issue are charged by the local shipping company and it is out of our control.
Could you please provide the order number for us and we will give you the efficient solution for your case.

We will try our best to solve your problems.

Could you kindly offer us your order number to resolve your issue for you?
We look forward to your reply,
Best regards,
Rosewholesale Customer Service Center