Sheri P.

My 7 year was playing this game. They have accused her of using pillows in the den to write the word s*x ( there were no pillows in the den). She's is 7 and doesn't even know what that word means. When i say that she has been hacked they say it was geographically done from our location. They cant provide any proof eg. Screen shot. They refuse to give me back the 6 months i PAID for and have said there is a permanent ban on the account! This game says they are all over parents being aware of childrens play ( hence the parent account) but with no warning and definitely no explanation they shut down all accounts then tell you there are no refunds! False accusations and a rip off!